聊天机器人或会话机器人已成为泌尿科患者护理、诊断沟通和治疗的策略或支持工具。对于患者而言，研究表明，聊天机器人可以回答医疗问题，其可接受程度与泌尿科医生相似。此外，他们还可以为患者教育做出贡献，让他们能够提出医疗咨询期间不会出现的问题。它们也被证明是促进健康和预防疾病的良好工具。这些好处也可以为医生服务，因为机器人可以支持医疗咨询和病历阅读，使患者护理更加高效；然而，存在一些限制，包括机器人生成答案的准确性以及泌尿科医生对此类工具的可接受性。

Chatbots, or conversational robots, have become a strategy or support tool for urologic patient care, diagnostic communication, and treatment. With regard to patients, studies have shown that chatbots can answer medical questions with similar percentages of acceptability as urologists. In addition, they can contribute to patient education, allowing them to ask questions that do not arise during medical consultation. They have also proven to be good tools for health promotion and disease prevention. These benefits can also serve doctors, as robots can support medical consultation and the reading of medical records, making patient care more efficient; however, there are several limitations, including the accuracy of bot-generated answers and the acceptability that urologists give to this type of tool.